Refund policy

Returns + Refunds

Because socks are a personal-wear item, all sōle sales are final and we do not accept returns, exchanges, or issue refunds for change of mind, sizing, or items that have been worn or opened.

That said, we want you to love your sōle.

If your order arrives damaged, defective, or incorrect, please contact us at gina@solemovementco.com within 7 days of delivery with your order number and a photo of the issue. We’ll review it and do our best to make the situation right.

We’re a small business, and every order means a lot to us. While we maintain a no-refund policy, we believe in taking care of our community and will always work with you when there’s a genuine issue with your order.